Commguard Secure E-mail Communication for Industry Professionals
 
FREQUENTLY ASKED QUESTIONS

      OTHER QUESTIONS

Q How does securedigitalTM work?
A

securedigitalTM utilizes Public Key Infrastructure (PKI) as its core technology, offering an unparalleled level of user convenience and security. This "state of the art" technology is characterized by four distinct features that are critical to industry professionals: 

  • Provides for absolute privacy of all e-mail communications between the sender and recipient

  • Guarantees total confidentiality in all Internet communications as the information transmitted cannot be read by unauthorized parties
  • Allows for robust identification, or authentication, of users
  • Provides integrity - the recipient is absolutely certain that the message has not been modified en route
Q How does the price of securedigitalTM compare with the competition?
A Simply stated, there is "NO COMPARISON." A low monthly maintenance fee is charged to our client organizations, specifically designed to ensure cost recovery objectives are achieved.
  • Unlike the competition, we do not bill per e-mail communication sent/received, per e-filing submission, or per e-document delivery transmission
  • Digital Certificates, regardless of quantity required, are supplied to professionals, staff, and the organization's entire client/customer base "free of charge"
  • Full system management and deployment, technical support, service and training are all included

The most reliable, user friendly and cost effective solution to e-mail communication security available today.

Q How can securedigitalTM product claims be validated?
A Contact us to arrange a no cost, no obligation 30 DAY FREE TRIAL* - and see for yourself. A minimum two weeks advance notice is recommended. In addition, independent third party product validation letters are available upon written request.

Toll Free: 1-866-388-Secure Digital (2832)
Tel: 604-688-1616
Fax: 604-777-8808
E-mail: information@securedigitalsecuritysolutions.com

*certain restrictions may apply
Q Who are securedigitalTM users?
A Industry Professionals, their employees, clients and related parties who require total privacy and confidentiality in electronic communications.
Q What electronic services can securedigitalTM be used for?
A E-mail, eeFaxTM, e-filings, e-billings, e-document delivery, e-courier.
Q Which operating systems does securedigitalTM support?
A Microsoft Windows NT 4.0 and later (Windows 98, Windows Me, Windows 2000 & Windows XP), Linux, Unix and Mac.
Q Which e-mail clients does securedigitalTM support?
A All clients using X.509 certificates (such as Outlook, Outlook Express, Netscape Messenger, Lotus Notes and Group Wise).
OTHER QUESTIONS
Q What is PKI?
A Public Key Infrastructure provides three capabilities that are especially valuable to businesses. First, it provides privacy for data. Second, it allows robust identification, or authentication, of users and machines. Finally, it provides non-repudiation - the ability to prove that someone took a particular action. For example, a recipient of a digitally signed and encrypted e-mail message would know with absolute assurance who sent the message, that no one was able to read its content en route and that it hasn't been changed since it was sent.
Q What if I wish to use a Smart Card or a Dongle?
A securedigitalTM doesn't require the use of a Smart Card or Dongle, however it is a standard for enhanced security. Contact us for more details.
Q What is a Digital Certificate?
A A Digital Certificate is an electronic "credential" similar to an ID Card in the real world. Digital Certificates conform to the latest industry standards and include information about the published identity of the owner of the corresponding private key, the key length, the algorithm used, and associated hashing algorithm, dates of validity of the certificate and the actions the key can be used for.
Q How does the Digital Certificate work?
A Digital Certificates are used to digitally sign e-mail messages, electronic forms, and electronic documents, ensuring the security and authentication of the communications.
 

For further information please contact us:

E-mail: info@securedigitalsecuritysolutions.com